![]() ![]() ![]() Tip: Turn on Cloud Backup and recover your Microsoft Authenticator app settings when you get change your phone number or get a new device. Select the box to the Alternative authentication phone option, and then type in a secondary phone number where you can receive phone calls if you can't access your primary device.This is usually the account you used to sign up for Microsoft 365. Under the " How would you like to respond?" section of the Additional security verification page, update the phone number information for your Authentication phone (your primary mobile device). Open the Microsoft Teams admin center and log in with a user that is a Global admin. ![]() Open the Microsoft Authenticator app on your phone, select your Seneca account and Enter the one-time password code in the browser.This name may differ from your local account's display name. You'll also see it on any Windows devices that you've signed into with your Microsoft Account, and it's the name people see when you send emails or participate in an group. In this example Use a verification code from mobile app will be selected. You use your display name whenever you sign in to your account. Select an alternative option to verify. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update.You will now be prompted to Approve sign in request, click "I can’t use my Microsoft Authenticator app right now.".To Stay signed in, and to reduce the number of times you are asked to sign in within 24 hours, click "Yes".Enter your " password" and click Sign In.Enter your " Seneca email address" and click Next. ![]()
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